Support

What are Legacy Teams?

2 minute read • Last updated 2024-06-12

Legacy teams within your Business Team account refers to teams that were purchased prior to June 13th 2024. These legacy teams did not have the auto-renewal option when they were purchased.

Team subscriptions are teams purchased after this date which are set to auto-renew unless paused/cancelled.

  • Any teams purchased from June 13th 2024 will be auto-renewing products (Team subscriptions) with the option for automatic renewal each year.

  • Any teams renewed from June 13th 2024 will also become auto-renewing products (Team subscriptions) with the option for automatic renewal each year. You will see a warning of this after opting to “Extend team”.

Please go here for advice on pausing or cancelling auto-renewal of a team.

Please note that if you add extra seats to a legacy team, the team will not become a Team Subscription, this change will only take place when you renew" the full team when when it is due to or after it expires.